Services

Services

The strength of the Inflow Handler lies not only in the technology, but in the right configuration for your organization.

Ready-made with customization

The Inflow Handler is designed as a flexible platform. Without code changes, we configure the system for your specific processes, communication flows, and business rules.

This means:

  • Routing rules tailored to your workflow
  • Knowledge base filled with your documentation and company information
  • Agents configured for your tone of voice and response strategy
  • Integrations with your existing systems (CRM, helpdesk, ERP)

Different for every organization

Same technology, differently configured:

  • Manufacturing — intake of orders and specifications
  • Logistics — processing of planning requests
  • Customer service — consistent handling of inquiries
  • HR — automation of standard employee questions

Our role

Callidus guides the complete process: from inventory and configuration to training and aftercare. We ensure the platform fits your organization and processes optimally.

Want to know more?
Get in touch and we'll explore together which configuration fits your organization.